Prime Minister’s Office, 10 Downing Street

Published10 May 2021

  • Infection rates and hospital admissions continue to decrease in line with scientific modelling
  • Prime Minister praises efforts of the public but continues to urge caution

As set out in the Roadmap, 4 weeks is needed to fully understand the impact of each step. The Government also committed to provide a further weeks’ notice to businesses.

From Monday 17th May indoor hospitality can reopen, and indoor entertainment can resume, including cinemas, museums, and children’s play areas.

Up to 6 people or 2 households will be able to meet indoors and up to 30 people outdoors.

Please think of these guidelines when booking a stay at No.8

Face mask wearing and sanitising at stations is mandatory in our building’s communal areas. Any meetings with others /non- residents to be done away from our building. We will require all guests contact details for track and trace. See above governmental guide to whom can mix with whom. Any contravention of the above we will kindly be asking guests to leave our premises. Please carry on supporting us to keep our building, staff, and residents safe. Follow the flow system. Check-ins will be staggered we endeavour to work with your travel times along side our normal check-in times. All guests to arrive together with ID and proof of household information

All remaining outdoor entertainment can reopen, such as outdoor cinemas and performances. Some larger events will be able to take place, including conferences, theatre and concert performances, and sports events. Restrictions on the number of attendees will remain as set out in the Roadmap.

Guidance on meeting family and friends will be updated. The public can make informed, personal decisions on close contact, such as hugging, with their friends and family. Close contact continues to carry a risk of catching or spreading COVID-19, and people must consider the risk to themselves and to others. COVID-secure rules remain for the workplace and businesses, such as in shops and hospitality.

The Transport Secretary has confirmed that international travel can begin to safely reopen from 17th May, allowing people to go on foreign holidays to ‘green’ list countries. Strict border control measures will remain in place, including pre-departure tests and a PCR test on or before day two of their arrival back in the UK.

Face coverings will no longer be needed in classrooms or for students in communal areas in secondary schools and colleges. Twice weekly home testing will remain to control infection rates.

All remaining university students will be eligible to return to in-person teaching and learning from May 17th and should get tested twice a week upon return.

Up to 30 people will now be able to attend weddings, receptions, and commemorative events including wakes, as well as standalone life-cycle events. These can take place outdoors or at any indoor Covid secure venue that is permitted to open. The number of people able to attend a funeral will be determined by the number that can be safely accommodated in the venue with social distancing in place.

30 people will be able to attend a support group or parent and child group. The limit will not apply to children under 5.

Organised adult sport and exercise classes can resume indoors, and saunas and steam rooms may reopen.

Care homes residents will be able to have up to five named visitors, with two visitors able to attend at once provided they are tested and follow infection control measures. Residents will also have greater freedoms to leave their home without having to isolate on their return.

The successful vaccination rollout continues, with over 35 million people receiving at least one dose, and nearly 18 million receiving both doses. One quarter of all adults have now received the strongest protection available.

The latest data shows that the estimated reduction in symptomatic disease is 60% and hospitalisations 80% for one dose of the Pfizer or AstraZeneca vaccine for people aged 80 and over. Data published by PHE today estimates that for the over 80s, two doses of the Pfizer-BioNTech vaccine reduces the risk of hospitalisation by 93%.

Step 4 is due to take place no earlier than 21st June 2021. Further detail on Step 4 will be set out at the end of the month

Best wishes

Keep safe


Cancellation Policy

COVID-19 Book with confidence guidelines 2021

Book now and cancel for free later

You are covered in the event of:

  1. Our serviced apartments are closed due to the coronavirus outbreak
  2. UK Government restrictions on travel due to the coronavirus outbreak
  3. You are unable to travel due to sickness and/or isolation due to the coronavirus outbreak
  4. You consider it unsafe to come on your break due to the continuing threat of coronavirus

We guarantee at any point within the ‘Guarantee Change Window’ (between 28 days and 1 days prior to arrival before 12 midday), you can: 

  1. Cancel your booking and receive a full refund
  2. Transfer your break to a new date in 2021 or 2022, free of charge
  3. If you do not know your new dates, we will apply your original booking payment against a future break, again free of charge

Terms and conditions

  1. The ‘Guarantee Change Window’ allows any transfer or cancellation with the period of 28 days and 1 days prior to arrival before midday of the previous day
  2. Should UK Government advice significantly change in the 1 days prior to arrival, we will reactivate the Guarantee for you
  3. All other booking terms and conditions remain unchanged
  4. If you choose to cancel your break, you can only do this by calling us
  5. The Coronavirus Guarantee is available until further notice
  6. The Coronavirus Guarantee is not applicable to any bookings made via a 3rd party and online booking agency. Please contact them directly to discuss your booking

24 hours notice in these times, see full policy in Key Information

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